Something is Wrong with My Order. What Do I Do?

We strive for excellence, however we recognize that sometimes mistakes are made. If you find any problems with your order, please contact customer service. Someone from our team will make it right. Please do not send any returns without authorization.

Can I Purchase Single Clubs?

Of Course. If you want to buy single clubs in addition to one of our standard sets, you will have the opportunity to add those clubs to the set at time of purchase. If you are wanting to add to an existing set you own, go to SHOP CLUBS and scroll down to INDIVIDUAL CLUBS. […]

When Should I Upgrade my Young Golfer’s Metal Wood Heads?

We offer 3 families of metal wood heads that change in 2 key ways: Weight/Volume – as kids grow, the head size and weight grow to enable taller stronger golfers to hit shots of greater distance. Loft – Taller stronger golfers need less loft to get a golf ball airborne. Thus, our smallest driver head […]

When Should I Update My Young Golfer’s Clubs?

If you’re like most parents, you’re measuring your child’s height at least once or twice per year. We recommend that you upgrade when your son or daughter has grown 3 or more inches which can occur over the course of a year or in some cases, a few months. Waiting more than 3 inches to […]

How Do I Track My Order Status?

Tracking information will be provided at the time the order leaves our facility for delivery. If you do not receive tracking information, please reach out to our customer service department.

Why Won’t My Retail Code(s) Work?

It’s probably because you’re mistaking a number for an upper case letter. All codes begin with 2 upper case letters like CA, CB or CC. Following these 2 letters are 12 numbers or lower case letters. Make sure not to mistake a number like 0 for a capital O. Again, there are no capital letters […]

How Do I Redeem A Retail Code(s) I Purchased At A Retail Shop?

Select the set that corresponds with the retail code that you purchased at the retail store or pro shop.  Once you arrive at Checkout here at epecgolf.com, you’ll have an opportunity at the top of the page to enter the retail code and when you do, you will see the set you selected discounted to […]