Why Won’t My Retail Code(s) Work?

It’s probably because you’re mistaking a number for an upper case letter. All codes begin with 2 upper case letters like CA, CB or CC. Following these 2 letters are 12 numbers or lower case letters. Make sure not to mistake a number like 0 for a capital O. Again, there are no capital letters used after the first 2 letters in the code.

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